Winning New Clients
How Tara Studio facilitated a 300% increase in new patients for an Acupuncture & Wellness Center
The Client
Jennifer Layne Acupuncture & Wellness
A boutique wellness practice with a strong reputation for individualized care, offering acupuncture, massage, physical therapy, and psychotherapy.
The Challenge
The business lacked consistent sales workflows, team alignment, and documented processes. Without clear KPIs or follow-up systems, leads were falling through the cracks and staff performance was inconsistent.
The Result
After implementing our work, the client saw a 300% increase in initial visits. We began with deep immersion, identified strengths and growth opportunities, and built systems to catalyze growth. This was followed by hands-on implementation and staff training to ensure long-term success.
The Deliverables
Client Conversion & Lead Management System
Tara Studio optimized and implemented a complete sales process, including value propositioning, pipeline management, and client communications. We built structured standard operating procedures for managing incoming leads and guiding them toward becoming loyal clients.
KPI Dashboards & Insights Reporting
Tara Studio defined meaningful metrics, created custom dashboards, and produced bi-weekly reporting with actionable insights and coaching feedback.
Training Program & Integration
Tara Studio created and led a structured 2-day training course for new and existing staff, followed by consistent coaching and employee development to fully embed new processes.
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